Refund policy
Thank you for shopping with Solarya nails !
Due to the personal and hygienic nature of our products, all sales are final. We do not accept returns, refunds, or exchanges under any circumstances.
Why No Returns?
All of our press-on nail sets are considered personal-use items. For health and hygiene reasons, we cannot accept returns or exchanges — even if the package is unopened.
We sell ready-to-ship nail sets, and each set is carefully packaged to ensure cleanliness and quality. Once a product leaves our facility, it cannot be resold or reused.
Please Read Before Ordering
To help avoid any sizing issues:
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Double-check your nail size before purchasing. If you're unsure, we recommend ordering a sizing kit if available.
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Review all product descriptions, photos, and size information carefully.
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If you have any questions about shape, length, or design, email us at [solarya.nails@gmail.com] before placing your order.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos of the items and packaging. We’ll review the issue and may offer a replacement or store credit at our discretion.
We appreciate your understanding and support of small businesses!